Terms and Conditions

Terms and Conditions

Last updated: May 2026

By accessing or purchasing from Zenova (shopatzenova.myshopify.com), you agree to the following terms. Please read them carefully.

1. General

These terms apply to all visitors, users, and customers of Zenova. We reserve the right to update these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.

2. Products

We make every effort to display our products accurately. Colours and images may vary slightly depending on your screen. We reserve the right to limit quantities or discontinue products at any time.

3. Pricing

All prices are listed in GBP and are subject to change without notice. We reserve the right to refuse or cancel orders if a pricing error has occurred.

4. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and that you are authorised to use the payment method. We accept major credit/debit cards and digital wallets via Shopify Payments.

5. Shipping

Delivery times are estimates and not guaranteed. Zenova is not responsible for delays caused by couriers or customs. Please see our Shipping Policy for full details.

6. Returns & Refunds

We offer a 30-day return window with free returns. Please see our Return Policy for full details.

7. Intellectual Property

All content on this site — including text, images, and branding — is the property of Zenova and may not be reproduced without permission.

8. Limitation of Liability

Zenova shall not be liable for any indirect or consequential loss arising from the use of our products or website. Our liability is limited to the value of the order placed.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

If you have any questions about these terms, please contact us at store.zenovaa@outlook.com.